.so-connect-widget{position:fixed;right:22px;bottom:0;z-index:2147482000;width:min(370px,calc(100vw - 20px));font:14px/1.45 'DM Sans',Arial,sans-serif;color:#102942}.so-connect-widget *{box-sizing:border-box}.so-connect-launch{margin-left:auto;display:block;min-width:220px;background:linear-gradient(110deg,#097e7a,#0fa083);color:#fff;border:0;border-radius:13px 13px 0 0;padding:14px 20px;box-shadow:0 -4px 22px #0b313844;cursor:pointer;font-weight:700;font-size:16px}.so-connect-panel{height:490px;max-height:min(76vh,560px);background:white;box-shadow:0 0 38px #06273940;border:1px solid #d9e7e9;border-radius:16px 16px 0 0;overflow:hidden;display:flex;flex-direction:column}.so-connect-panel[hidden]{display:none!important}.so-connect-top{display:flex;justify-content:space-between;gap:12px;background:linear-gradient(125deg,#082932,#076e73);color:#fff;padding:15px 18px}.so-connect-top b,.so-connect-top small{display:block}.so-connect-top small{opacity:.85;font-size:12px;margin-top:3px}.so-connect-close{border:0;background:#ffffff27;border-radius:8px;color:#fff;font-size:17px;cursor:pointer;padding:4px 11px}.so-connect-transcript{background:#f3f8fb;overflow:auto;min-height:80px;flex:1;padding:16px}.so-connect-tip{background:#e2f3f0;color:#15505b;padding:12px;border-radius:10px;font-size:12px}.so-connect-identify{padding:12px 15px;display:grid;gap:6px;background:#fff}.so-connect-identify[hidden],.so-connect-send[hidden]{display:none!important}.so-connect-identify label{font-size:12px;font-weight:600}.so-connect-identify input:not([type=checkbox]){display:block;width:100%;padding:7px 9px;min-height:34px;border:1px solid #cddde6;border-radius:7px;background:#fff;color:#092d38}.so-connect-identify .so-connect-consent{display:flex;gap:8px;align-items:start;font-weight:400}.so-connect-identify input[type=checkbox]{height:17px;width:17px;flex:none;accent-color:#087e7b}.so-connect-identify button,.so-connect-send button{background:#086e76;color:#fff;border:0;border-radius:8px;padding:10px 16px;cursor:pointer;font-weight:700}.so-connect-send{display:flex;gap:8px;padding:10px 12px;background:#fff}.so-connect-send textarea{border:1px solid #cbdde4;border-radius:9px;padding:8px;flex:1;min-width:0;resize:none;color:#102942}.so-connect-status{font-size:11px;margin:0;padding:0 12px 5px;color:#286173}.so-connect-bubble{max-width:88%;margin-top:10px;padding:10px 12px;border-radius:12px;background:white;box-shadow:0 2px 10px #0c243012}.so-connect-bubble.out{margin-left:auto;background:#d8f4ed}.so-connect-bubble p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.so-connect-bubble small{display:block;margin-top:5px;font-size:10px;color:#647589}.so-connect-internal{padding:24px}.so-connect-internal a{display:inline-block;background:#334eaa;color:#fff;padding:10px 16px;border-radius:7px;text-decoration:none}.so-live-admin{font-family:'DM Sans',Arial,sans-serif;color:#153448}.so-live-admin-head{display:flex;justify-content:space-between;align-items:center;gap:15px;background:linear-gradient(110deg,#072e3e,#008c85);border-radius:15px;color:#fff;padding:24px}.so-live-admin-head h2{color:#fff;font-size:26px;margin:5px 0}.so-live-admin-head p{margin:0;color:#eafafb}.so-live-admin-grid{display:grid;grid-template-columns:minmax(210px,290px) minmax(0,1fr);gap:16px;margin-top:16px}.so-live-admin-grid aside,.so-live-agent-thread{background:#fff;border:1px solid #dde7ed;border-radius:12px;padding:15px;min-height:450px}.so-live-contact{display:block;width:100%;padding:14px;margin-bottom:6px;text-align:left;background:#f2f8f8;border:1px solid #e0e8ec;border-radius:10px;cursor:pointer}.so-live-contact.active{background:#d7f4ee;border-color:#0b8c80}.so-live-contact strong,.so-live-contact small{display:block}.so-live-contact small{margin-top:4px;color:#527582}.so-live-agent-thread{display:flex;flex-direction:column}#so-live-chat-head{font-size:17px;font-weight:700;padding-bottom:14px;border-bottom:1px solid #dce5eb}#so-live-chat-log{flex:1;min-height:160px;max-height:400px;overflow:auto;padding:10px}.so-live-line{max-width:80%;padding:10px 14px;border-radius:13px;background:#eef3f7;margin:10px 0}.so-live-line.agent{margin-left:auto;background:#d9f3ea}.so-live-line p{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.so-live-line small{font-size:10px;color:#586978}.so-live-agent-thread form{display:flex;flex-wrap:wrap;gap:9px}.so-live-agent-thread textarea{width:100%;border-radius:9px;border:1px solid #cad8df;padding:10px}.so-live-agent-thread button{border:0;background:#006f7b;color:#fff;padding:10px 13px;border-radius:8px;cursor:pointer}.so-live-agent-thread #so-live-close{background:#9a4252}.so-live-agent-thread #so-live-reopen{background:#425c94}.so-live-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:14px 0}.so-live-metrics div{background:#fff;border:1px solid #dde7ec;border-radius:12px;padding:16px}.so-live-metrics span,.so-live-metrics strong{display:block}.so-live-metrics strong{font-size:22px;color:#096f76;margin-top:7px}@media(max-width:680px){.so-connect-widget{right:10px}.so-live-admin-grid{grid-template-columns:1fr}.so-live-metrics{grid-template-columns:repeat(2,1fr)}}

/* v1.0.46 - isolated floating launcher above public theme layers, including logged-in administrator previews. */
body .so-connect-widget#so-connect-widget{position:fixed!important;right:20px!important;bottom:0!important;left:auto!important;top:auto!important;z-index:2147483000!important;visibility:visible!important;opacity:1!important;transform:none!important;pointer-events:auto!important;display:block!important;isolation:isolate;}
body .so-connect-widget#so-connect-widget .so-connect-launch{display:block!important;visibility:visible!important;opacity:1!important;pointer-events:auto!important;min-height:52px!important;line-height:1.25!important;text-transform:none!important;letter-spacing:normal!important;}
body .so-connect-widget#so-connect-widget .so-connect-panel:not([hidden]){display:flex!important;visibility:visible!important;opacity:1!important;}
@media(max-width:650px){body .so-connect-widget#so-connect-widget{right:10px!important;bottom:0!important;width:min(370px,calc(100vw - 20px))!important;} body .so-connect-widget#so-connect-widget .so-connect-launch{min-width:190px!important;}}
/* v1.0.50 -- Visitor support classification & follow-up controls */
.so-live-filters{display:flex;align-items:flex-end;flex-wrap:wrap;gap:12px;background:#fff;border:1px solid #d9e8ed;padding:14px;border-radius:12px;margin-top:15px}
.so-live-filters label{display:grid;gap:5px;font-size:12px;font-weight:700;color:#23495c}.so-live-filters select,.so-live-filters input{min-height:36px;min-width:135px;max-width:220px;border:1px solid #cbdce6;border-radius:8px;padding:7px 9px;background:#fff;color:#153448}.so-live-filters #so-live-filter-count{margin-left:auto;font-size:12px;color:#527582}.so-live-contact .so-live-tag{margin-top:8px}.so-live-tag{display:inline-block;vertical-align:middle;border-radius:40px;padding:4px 10px;font-size:11px;font-weight:800;background:#ebf0f5;color:#475569;line-height:1.4}.so-live-tag-spam,.so-live-tag-not_interested{background:#fee2e2;color:#9f1239}.so-live-tag-information{background:#e0f2fe;color:#075985}.so-live-tag-interested,.so-live-tag-converted{background:#dcfce7;color:#166534}.so-live-tag-followup{background:#fef3c7;color:#92400e}.so-live-tag-future{background:#ede9fe;color:#5b21b6}.so-live-tag-other{background:#fce7f3;color:#9d174d}.so-live-followup{font-weight:700!important;color:#805400!important}.so-live-flag-form{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));align-items:end;gap:10px!important;margin:14px 0!important;padding:14px!important;background:#f0f7fa;border:1px solid #d8e7f0;border-radius:12px}.so-live-flag-form[hidden]{display:none!important}.so-live-flag-form strong{grid-column:1/-1;color:#073447}.so-live-flag-form label{display:grid;gap:4px;font-weight:700;font-size:12px}.so-live-flag-form select,.so-live-flag-form input{width:100%;min-width:0;border:1px solid #c9dae4;border-radius:7px;padding:8px;background:#fff;color:#102942}.so-live-flag-form .so-live-flag-note,.so-live-flag-form>small{grid-column:1/-1}.so-live-flag-form button{justify-self:start}.so-live-flag-form>small{color:#61788a}@media(max-width:700px){.so-live-flag-form{grid-template-columns:1fr}.so-live-filters label{flex:1 1 140px}.so-live-filters select,.so-live-filters input{width:100%;max-width:none}}

/* v1.0.84: communication operations insight */
.so-connect-insights-card{margin:20px 0;padding:22px;border:1px solid #dbe4f0;border-radius:16px;background:#fff;box-shadow:0 5px 25px rgba(13,35,69,.05)}
.so-connect-insights-head{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap;margin-bottom:18px}
.so-connect-insights-head h3{color:#18325b;margin:0 0 5px;font-size:19px}.so-connect-insights-head p{margin:0;color:#52627b}
.so-connect-insights-card .widefat th{background:#213858;color:white}.so-connect-insights-card .widefat td{padding:11px}